"Veteran project manager and University of California professor Zachary Wong identifies the eight most common people problems in managing projects and offers a flexible, customizable approach to solving them, based on a lifetime of research. Being a team leader is a demanding job that is expected to get even more demanding in the coming years. You're expected to be part parent, part referee, part coach, part manager and part frustrated. And today's...

"Back to Human explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover"-- Provided by publisher.

How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire top talent in order to remain successful. He argues that companies need to abandon the obsession with hiring highpriced stars, and instead motivate ordinary people to build a great company and achieve extraordinary results. According to Dr. O'Reilly, companies should start with a set of values and a culture...

"Internationally acclaimed diversity and inclusion expert Jennifer Brown shows how we can all shift our perspectives to create a more diverse and inclusive workplace. She breaks down the "us-versus-them" divide that plagues so many diversity initiatives. When people are able to bring their full selves to work and feel welcomed, valued, and respected for their differences, they perform at higher levels and contribute more to their organizations than...

"A Vice Chairman at Korn Ferry (KF)-the world's largest talent advisory and executive search firm-RJ Heckman has helped many of today's most successful companies develop talent-management strategies that ensure corporate success through good times and bad. Now, he shares his breakthrough methods with you. The Talent Manifesto reveals proven talent strategies and innovative recruiting and retainment methods gleaned from nearly three decades of consulting...

Key topics: Human resources, Sainsbury's General Mills, Soft HRM, Hard HRM, HR Strategy. What's meant by a human resources strategy? How does it work in practice?

Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. According to Colleen Barrett, customers return because they like the experience and they like the way they are treated. And how do you keep them satisfied? By keeping your employees satisfied. Barrett spends 70-80% of her time ensuring that her employees are valued as people, and encouraged to do the right thing rather than doing things...

Learn the stages of a reference interview and the behaviors necessary to conduct a successful reference interview. Produced with a content committee of reference librarians and trainers. The program also discusses the unique challenges of online reference interviews. "Although an online reference interview is a lot like that done in-person, the librarian needs to be also be able to emulate the unseen visual cues while conveying a sense of personality,"...

Good managers, wanting to do the right thing, can miss the boat when it comes to getting the best out of a diverse workforce. Not wanting to offend, they often choose peace over honest feedback, thereby limiting their people's potential. Not understanding what motivates each individual, they offer incentives that are not meaningful or encouragement that backfires. Doug Harris asks us to step outside our comfort zone and reap the benefits of expanding...