Kanopy (Firm)

Having the correct customer service skills can maintain a company's image and prevent them from losing customers. Knowing how to handle frustrated customers and when to get a supervisor involved to resolve serious problems is discussed in this role-playing and case study video.

In this issue of Videofashion Collections, New York Fashion Week continues to steal the headlines! Miami to Manhattan, graffitied and collaged, street art has stylish impact on Donna Karan’s Spring 2015 collection. It’s a bouquet of laidback luxury from perennial favorite, Michael Kors! Kors, the king of comfort, makes sportswear classics optimistically chic for the upcoming season. Plus, Peter Som’s Pop Art prints create clean crisp summer...

In a world where designer labels come and go at the drop of a fashionable hat, only the strongest survive. Designer Marathon takes you from the humblest of beginnings through the most spectacular creations that catapulted these designers and design houses to fame. We map out a career timeline of the most influential trendsetters of the last three decades as they build their far-reaching fashion empires. Volume 6 includes: Badgley Mischka, Emanuel...

A fast-moving thriller about a struggle for democracy, William Shakespeare's Julius Caesar is also a love story between two men united by an explosive act of political violence. Based on the Royal Shakespeare Company's acclaimed stage production, Gregory Doran's film for BBC Television sets the action in post-independence Africa. With echos of the recent overthrow of dictators during the 'Arab Spring', the production explores the implications of political...

This series of 27 videos explore the varied ways a nurse will administer medications, drops, ointment and intravenous therapy. The Nursing Clinical Skills videos are designed to supplement the Clinical Skills Manual provide a practical demonstration of many of the skills/tasks required for nurses and related health care professionals working in the Australian health and community services sectors. The techniques and procedures contained in these...

What are the common themes of ancient art? Why is ancient art relevant today? What makes a masterpiece? Before you begin your journey through the world of ancient art, consider why ancient art matters, what it tells us about different cultures, and its impact on and similarity to our world today.

Silicon Run Deposition uses 3D atomic animation and live manufacturing footage to provide a detailed close-up look at the process of thin film deposition in CMOS fabrication. It shows the chemical and physical reactions that create the dielectric and conductive layers of an integrated circuit. Silicon Run Deposition examines the selection of raw materials according to the process and equipment to be used and the material's ability to produce quality...

Toss out the textbook image of electrons circling an atom's nucleus. This lecture explores the big twist of quantum field theory: The world isn't really made of particles. They're fascinating and necessary figments of quantum mechanics created by observing the fields that fill every inch of the universe, and grasping that eye-opening concept is essential to understanding the Higgs.

"I think of my training as a medical student; I learned nothing of this. I think every medical student should be taught about adverse childhood experiences, abuse, violence, and neurodevelopment, and how the consequences will lay hidden right in front of their eyes unless it's a standard part of medical care to inquire about it."- Robert Anda, MD This video, intended for general audiences and policymakers, discusses the ACE Study's origins, findings,...

Real Life Teens is an unbiased and realistic look from the perspective of teens, at the wide variety of issues teens face today featuring young teenagers telling their real stories, in their own words. The series discusses significant issues in adolescent society and cuts through many barriers with its honest and relevant advice and information. Teenage rebellion is a normal part of adolescence. One of the major developmental tasks teens face is...